Contact Us
Get in touch with Visual Securities Pvt Ltd for account opening, support, or complaint resolution.
Office & channels
Registered Office16 India Exchange Place, 1st Floor
Kolkata-700001
Phone: +91 9831042381
Corporate email: visualsecurities@gmail.com
Securities broking complaints: Visual_securities@yahoo.co.in
Depository (DP) complaints: ig.visualsecuritiesdp@gmail.com
Complaint Resolution
If you have a complaint about securities broking, please email Visual_securities@yahoo.co.in. For depository-related complaints, email ig.visualsecuritiesdp@gmail.com.
If your complaint is not resolved within 30 days, you may escalate to the Stock Exchange grievance mechanism, or register on the SEBI SCORES portal at scores.sebi.gov.in. Mandatory details for SCORES: Name, PAN, Address, Mobile Number, Email ID.
Escalation Matrix
Use this matrix in order if a complaint is not resolved at the previous level.
| Level | Contact | Designation | Phone | |
|---|---|---|---|---|
| Level 1 — Customer Care | Amarnath Gupta | Customer Care | visualsecurities@gmail.com | 8777069101 |
| Level 2 — Head of Customer Service | Deepak Jhunjhunwala | Head of Customer Care | djjw123@gmail.com | 9831240285 |
| Level 3 — Compliance Officer | Anup Jhunjhunwala | Compliance Officer | ajjw123@gmail.com | 9831042381 |
| Level 4 — CEO / Director | Anup Jhunjhunwala | CEO | ajjw123@gmail.com | 9831042381 |
Registered Office: 16 India Exchange Place, 1st Floor, Kolkata-700001. Working hours: Mon–Sat, 9:00 AM to 6:00 PM. In the absence of a satisfactory response, you may lodge a complaint with SEBI SCORES or the Exchange (NICEPLUS).
Key Managerial Persons
| Name | Designation | Phone | |
|---|---|---|---|
| Anup Jhunjhunwala | CEO/MD | ajjw123@gmail.com | 9831042381 |
| Deepak Jhunjhunwala | Whole Time Director | djjw123@gmail.com | 9831240285 |
| Anup Jhunjhunwala | Compliance Officer | ajjw123@gmail.com | 9831042381 |
| Deepak Jhunjhunwala | Designated Director-1 | djjw123@gmail.com | 9831240285 |
| Anup Jhunjhunwala | Designated Director-2 | ajjw123@gmail.com | 9831042381 |
NSE Member Code: 12415 · BSE Member Code: 5158 · NSDL DP ID: IN304220